Payment and billing options

Billing Programs

Autopay

The Autopay program allows members to have their monthly electric bill automatically deducted from their bank account or charged to their credit card. No more worrying about late fees, stamps, or last-minute trips to the office to pay your bill. Don't forget to go paperless once you're on Autopay and save $2.

How to sign up for Autopay:

1. Click here to log in to your account. If you are a first time user, click the New User link to register your account.
2. Under the Billings & Payments menu tab, select Auto Pay Program.
3. Under the Actions section, click Sign Up For Auto Pay and choose either a new card, a bank account, or an existing card.
4. Verify all your information is correct and click submit.

Questions? Contact our friendly customer service staff members 877-687-3632 or csrs@dmea.com.

Paperless Billing

Interested in saving $2 and receiving your monthly bill electronically? Sign up for our paperless billing option and, DMEA will no longer send you a paper bill or newsletter, except for legally required notices. Instead, you will receive an email each month when your bill is ready. You can then log in to SmartHub to check your account balance, see your consumption history, and pay your bill. You will receive an electronic version of your monthly member newsletter via email.

My Choice

My Choice is a pay-as-you-go program where you pay in advance for your electricity. This program allows you to make payments in any amount and at anytime. When you make a payment, you will have a positive balance on your account. Each day, as you use electricity, your balance goes down. The program will notify you when your balance is approximately less than 5 days worth of electricity. If your balance goes below zero, your power will be disconnected. However, you can have the power turned back on in minutes by making a payment at anytime of the day! There are NO disconnect or reconnect fees.

Members on My Choice will also not be subject to late fees or collection fees. When you switch to My Choice, you can transfer up to $500 of a past due balance. When you make a payment on your My Choice account, a portion of that payment goes toward your past-due balance and a portion goes to buy new electricity. For example if you pay $100 on your account, $30 will go toward your past due amount and $70 will go towards future electricity.

With no more due dates, no fees, and no annoying late notices, My Choice puts you in control of your power. Sign up for My Choice in person in order to receive an up-to-date account balance and learn about options for reducing and transferring your past due balance. To save some time, download the My Choice form, complete it, and bring it with you when you stop in.